Let guests book touring pitches, tent stays and fishing breaks directly through your website, with suitability checks, availability, useful extras, deposits, payments and clear confirmations.
Campsites and fisheries need more than a generic room calendar. Caravan length, awnings, electric hook-up, party size, pitch type, fishing access and site rules can all affect whether a booking is suitable. Black Pastel builds direct booking systems around those real operational details.
A compact campervan, a long touring caravan and a family tent may each need a different pitch. Asking the right questions before showing availability helps prevent unsuitable reservations and awkward changes later.
The journey can use unit type, length, awning, electric requirements, party size and selected facilities to show appropriate options or make a suitable allocation behind the scenes.
Support touring guests, campers and anglers without forcing every customer through the same questions or rules.
Check vehicle or caravan length, awnings, electric requirements and party details before offering a suitable touring pitch.
A simpler route for tents and flexible camping stays, with occupancy, tent size, vehicles, pets and optional electric handled clearly.
Connect pitch or accommodation bookings with fishing access, permits and the practical information anglers need before arrival.
A useful system should do more than record a reservation. It can use the guest’s answers and your pitch rules to identify a suitable space, while keeping your team in control of the final plan.
Collect unit type, dimensions, awning, electric, vehicles, party size and other relevant needs.
Match those answers against pitch length, surface, capacity, facilities and site restrictions.
Offer or assign a pitch that is both free for the dates and suitable for the booking supplied.
Let a manager review, change or override an allocation when operational judgement is needed.
The booking is the right time to collect the choices that affect a guest’s stay and your preparation. Customers can add what they need while prices and availability are still clear.
Options can be priced per booking, person, night or vehicle, then shown in the total, booking record and confirmation.
View Woodlands Case StudyDirect bookings keep your site information, suitability questions and customer journey together. Guests can understand the pitches, facilities and fishing options before committing.
You do not necessarily have to leave every external listing behind. A stronger direct route can sit alongside selected channels while encouraging returning and referred guests to book with you.
Many campsites use Pitchup or other directories alongside direct bookings, phone enquiries and returning guests. Where a service provides a suitable feed, export or supported integration option, it can be reviewed as part of the wider availability workflow.
Calendar feeds can help reduce double-booking risk, while manual blocks and booking-source labels create a clearer view for your team. Integration capability varies, so the available route is always checked against your actual platform and account.
The guest sees a simple booking journey. Your team gets a clearer place to manage the information needed before arrival and after confirmation.
See upcoming stays, dates, pitch details, guest information and status without searching through emails.
Keep deposit, full-payment and remaining-balance information connected to the correct booking.
Review allocated pitches, availability and manual blocks in a clearer operational view.
Keep unit dimensions, accessibility needs, pets, fishing requirements and operational notes together.
Distinguish direct reservations from imported or manually entered bookings where the wider setup supports it.
Add pitches, fishing options, reports or new operational tools as the business develops.
Our campsite and fishery booking systems give independent sites a clearer route to taking direct bookings, with bespoke setup from £195.
A bookable unit may be a lodge, cottage, apartment, glamping pod, room or individually managed pitch. Shared inventories of identical rooms or pitches, and larger or more complex accommodation setups, are individually priced according to complexity.
Bespoke campsite booking setups begin from £195. Larger or more complex setups, including advanced pitch allocation, fishing options, integrations and custom admin tools, are individually priced.
Hosting, maintenance and ongoing support start from £25 per month for one bookable unit. Additional bookable units start from £5 per month each.
A 2% platform fee applies to online bookings. Standard Stripe payment-processing fees apply separately. Commission-free fixed-price options are available for established or higher-volume businesses.
Yes. Suitability rules can use details such as accommodation type, unit length, awning, electric hook-up and party size to offer or allocate an appropriate available pitch. Your team can retain the ability to review or override it.
Rules can consider unit type and length, tent size, awnings, electric requirements, surface type, party size, vehicles, pets and any site-specific restrictions you need to capture.
Yes. The journey can take a deposit or full payment through your connected Stripe account. Remaining balance handling can also be planned around your booking terms.
Yes. A single system can provide different questions and rules for tents, touring caravans, campervans and motorhomes rather than treating every stay in the same way.
Yes. Extras can include electric hook-up, awnings, pets, extra vehicles, early arrival, fishing tickets, bait, equipment hire and other options offered by your site.
Often, yes. Available feeds, imports and supported integration options can be reviewed so direct availability works alongside external sources. Capability depends on what each platform provides; see our booking integrations page.
Yes. Manual blocks can close pitches, and supported external feeds or imports can be reviewed. The precise level of synchronisation depends on the source system.
Yes. Automatic allocation does not have to remove human judgement. A private admin area can let authorised staff review and change assignments when needed.
It can bring together upcoming arrivals, pitch assignments, guest and unit details, payments, balances, extras, booking sources, notes and manual changes in one place.
Yes. Our Woodlands Fishery case study shows how suitability questions, pitch allocation, payments and back-office tools can support a real campsite and fishery operation.
Yes. Our broader accommodation booking systems cover glamping sites, B&Bs, guest houses, hostels and other stay-based businesses.
Our work with Woodlands Fishery shaped a booking journey that collects suitability details, allocates the right kind of pitch and gives the business a clearer operational view. Read the Woodlands case study.
Tell us about your pitches, touring guests, campers or fishing stays and how you currently manage suitability, allocation, availability and payments. We’ll help you plan a system that fits your site.