Black Pastel | Artisan Website Solutions
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Accommodation booking system website

Accommodation booking SYSTEMS

Direct Bookings · Secure Payments · Tailored Guest Journeys

We design and build tailored accommodation booking systems that allow guests to check availability, book their stay, and pay securely online — all through your own website. The result is a smoother guest journey, more direct bookings, and less reliance on third-party platforms.

From date selection and guest details to deposits, full payments, booking confirmations and practical admin tools, every setup is shaped around the way your accommodation business actually works.

Setup from £495 • Support from £25/month • 5% platform fee per booking (minimum £1)

Take direct bookings with less reliance on third-party platforms

For many accommodation businesses, third-party booking websites can feel like the only option — but they often come with high commission fees, limited flexibility, and less control over the guest journey.

We build accommodation booking systems directly into your website, giving your guests a smoother way to check availability, choose dates, book their stay, and pay securely online. The result is a more polished experience for your guests and a more practical system for your business.

Whether you run a campsite, glamping site, B&B, guest house, holiday let or similar stay-based business, we can shape the booking journey around your accommodation type, pricing structure, extras and admin workflow.

DISCUSS YOUR BOOKING SYSTEM
Tailored accommodation booking system design

Benefits for YOUR ACCOMMODATION BUSINESS

A tailored accommodation booking system helps you take more control of the guest journey, reduce dependence on larger booking platforms, and create a smoother direct-booking experience through your own website.

More direct bookings

Your guests can book directly through your own website instead of relying entirely on third-party platforms to secure stays.

Lower platform costs

A lighter fee model can offer a more affordable long-term alternative to the higher commission structures often seen on larger booking sites.

Built around your stay type

Your booking flow can be shaped around pitches, rooms, lodges, cottages, glamping units, extras, and the way your pricing actually works.

Deposits and staged payments

Take deposits or full payments online and create a booking flow that suits the way you prefer to secure and manage stays.

More professional presentation

A polished booking experience helps your accommodation business feel more established, more trustworthy, and easier to book with confidence.

Ongoing support and care

Your system is not left unsupported after launch — it can be maintained, refined, and looked after as your business continues to grow.

Benefits for YOUR GUESTS

A better booking system does not just help the business. It also gives guests a smoother, clearer, and more reassuring experience from the moment they begin planning their stay.

When the booking journey feels straightforward and polished, guests are more likely to complete their booking confidently and feel positive about staying with you before they even arrive.

Easy date selection

Guests can move through the booking process more easily when arrival and departure dates, options, and next steps feel clear.

Secure online payment

Deposits or full payments can be taken safely online, giving guests reassurance and reducing awkward payment arrangements.

Clear pricing and extras

Optional extras, stay details, and pricing can be presented more clearly before payment is taken.

Instant confirmation

Booking confirmations and summaries help guests feel reassured straight away and reduce confusion after checkout.

Mobile-friendly booking

Many accommodation bookings begin on phones, so the journey is designed to work smoothly across smaller screens too.

More trust in your brand

A polished direct-booking flow helps your accommodation business feel more professional and easier to book with confidence.

Built around HOW YOUR ACCOMMODATION WORKS

Every accommodation business takes bookings a little differently, so each system is tailored to suit the kind of stay you offer, the details you need to collect, and the payment flow that works best for your business.

Date-Based Booking

Arrival and departure dates, night calculations, availability handling, and booking flows that feel clear and intuitive for guests.

Deposits & Payments

Take secure deposits or full payments online through Stripe, with a smoother booking experience built directly into your website.

Extras & Booking Logic

Add options such as pets, breakfast, awnings, electric hook-up, extra guests, upgrades, or other practical extras linked to the stay.

Admin-Friendly Management

Confirmation emails, admin notifications, booking records, balance tracking, and practical tools to help manage bookings behind the scenes.

Why direct BOOKINGS MATTER

A tailored accommodation booking system does more than take payments — it helps you create a better guest journey, reduce admin, and keep more control over how your business operates online.

01

More Control

Your booking system is designed around your own business rather than the restrictions of a third-party platform.

  • Designed around your accommodation types
  • Collect the exact details you need
  • Reflect your own pricing and booking rules
  • Keep the experience on your own website
02

Lower Platform Costs

Third-party booking platforms often charge high commission. A direct booking system can give you a more sustainable long-term model.

  • Minimum support from £25/month
  • 5% platform fee per booking (minimum £1)
  • Far lower than many larger booking sites
  • A clearer, more manageable fee structure
03

A Better Guest Journey

Guests can move from choosing dates to securing their booking in one smooth and professional flow.

  • Clear steps from enquiry to payment
  • Automated booking confirmations
  • More polished first impression
  • Less back-and-forth admin for your team
Case Study & Offer

A tailored system with practical recurring support

Our accommodation booking systems are designed for businesses that want more than a basic enquiry form. We create booking journeys that feel professional to guests, work smoothly with Stripe payments, and give the business a practical way to manage bookings behind the scenes.

This is an area where a lighter platform-fee model offers a practical alternative to larger third-party booking platforms. Instead of the higher commission percentages often seen elsewhere, we offer a more manageable structure built around your own website and business.

We have already built a tailored booking system for Woodlands Fishery, helping create a smoother booking process with clear guest details, payment handling and admin-side management.

Built Around Your Stay Type

Suitable for campsites, glamping sites, B&Bs, guest houses, holiday cottages and other accommodation businesses.

Direct Booking Advantage

A more affordable way to take bookings through your own website while keeping more control of the guest journey.

Recurring Income Model

Setup fee, support plan and platform fee create a strong long-term structure for businesses that rely on bookings.

How this offer works

A tailored accommodation booking system from £495, ongoing support from £25/month, and a 5% platform fee per booking (minimum £1).
  • We design and build a booking flow tailored to your accommodation business
  • Your guests can book direct through your own website
  • Deposits or full payments can be taken securely online
  • Ongoing support starts from £25 per month
  • A 5% platform fee per booking (minimum £1) offers a more affordable alternative to many larger booking platforms

This model is a particularly good fit for businesses that want to move more bookings onto their own website while still having ongoing support and a professionally managed system.

Exact setup costs depend on the booking logic, accommodation types, pricing structure, and admin tools required, so we always talk through the right setup first.

Pricing STRUCTURE

Our accommodation booking systems are designed as a more accessible direct-booking solution, with a lower setup fee, ongoing monthly support, and a small platform fee per booking.

Setup Fee

From £495
  • Tailored accommodation booking journey
  • Date-based booking flow
  • Guest detail collection
  • Deposits or full payment setup
  • Confirmation emails and notifications
  • Responsive design built into your website
Entry-level accommodation booking setups start from £495, with higher costs for more advanced booking logic, pricing rules, availability management, balance handling, or admin-side tools.

Support

From £25 / month
  • Hosting and routine maintenance
  • Ongoing oversight for booking functionality
  • Light troubleshooting and support
  • Practical monthly system care
  • A clear minimum ongoing fee structure
More active booking businesses or more advanced systems may need a higher support tier, depending on the level of maintenance and updates required.

Platform Fee

5% per bookingMinimum £1 per booking
  • Applied to bookings made through the system
  • Designed to stay lower than many larger booking platforms
  • Supports the ongoing software and system model
  • Pairs with your monthly support structure
  • Helps create a scalable direct-booking solution
Stripe payment processing would still be handled separately through the client’s connected Stripe account, so payment processor fees remain separate from the Black Pastel platform fee.
This structure is designed to give accommodation businesses a more manageable direct-booking model through their own website, while still keeping the system supported, maintained, and commercially sustainable long term.

Frequently ASKED

A few common questions about accommodation booking systems, direct bookings, payments and the fee structure.

What types of accommodation businesses is this for?

This is a strong fit for campsites, glamping sites, B&Bs, guest houses, holiday cottages, lodges, retreat spaces and other businesses that take stay-based bookings.

Can guests pay a deposit when they book?

Yes. Deposit-taking can be built into the booking flow, and where suitable we can also support full payment online instead.

Can the booking form include extras?

Yes. Extras such as pets, breakfast, electric hook-up, awnings, additional guests or other stay-related options can be built into the booking journey where needed.

Why charge a platform fee as well as monthly support?

Because this kind of system is more than a static website feature. The platform fee supports the long-term software model, while the monthly support fee covers hosting, maintenance and ongoing care of the system.

How does the 5% fee compare to larger booking websites?

We charge 5% per booking, with a minimum £1 fee per booking, to keep the structure simpler and more affordable than many larger third-party booking platforms while supporting the ongoing system.

Can this be tailored to how my business already takes bookings?

Yes — that is exactly the point. We shape the system around your accommodation type, booking rules, pricing structure, guest information requirements and payment flow.

What if I run a service-based business rather than accommodation?

If your business takes appointments or service bookings instead of stay-based bookings, our service booking systems page will be the better fit.

Black Pastel

Need a better way TO TAKE DIRECT BOOKINGS?

If you run a campsite, B&B, glamping site, guest house or other accommodation business and want a more professional direct-booking setup on your website, we’d love to hear about your project.